Trinidad and Tobago

Consumer Protection Agency:   Consumer Affairs Division
    Ministry of Legal Affairs
    Consumer Affairs Division (CAD) is a consumer protection agency which offers advice and assistance to all citizens of the Republic of Trinidad and Tobago.
    We provide Education and Information, Advisory, and Dispute Resolution services for goods and services that are advertised and purchased in Trinidad and Tobago.
     
Consumer Protection Legislation:   Consumer Protection and Safety Act (1985; amended 1998)
    Sale of Goods (Amendments) Act (1983)
    The Hire Purchase Act (1957; amended 1979, 1982 &1985)
    The Standards Act (1997)
    Unfair Contract terms Act (1985)
     
Contact person:   Head Office
    Agostini Compound
    3 Duncan Street
    Port-of-Spain
     
Telephone:   (868) 623-7741/623-3821; (868) 625-5829; (868) 627-2419
     
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Website:   www.consumer.gov.tt
     
Consumer Protection Agency:   Legal Aid Advisory Authority
     
Telephone:   (868) 625-0454/ 625-3215
     
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Website:   www.legalaid.org.tt
     
Consumer Protection Agency:   Trinidad and Tobago Bureau of Standards
    The Trinidad & Tobago Bureau of Standards ( TTBS) is a corporate body established on July 8th, 1974 and now governed by the authority of the Standards Act No. 18 of 1997. TTBS operates under the aegis of the Ministry of Trade, Industry and Investment. It has a statutory responsibility for the quality of goods and services, which are subject to trade in the Republic of Trinidad & Tobago, except food, drugs, cosmetics.
    The primary role of TTBS is to develop, promote and enforce standards in order to improve the quality and performance of goods produced or used in the Republic of Trinidad and Tobago. To ensure industrial efficiency and development; promote public and industrial welfare, health and safety; and protect the environment.
    TTBS’ mandate includes all goods except food, drugs, cosmetics, medical devices, pesticides and agricultural produce.
     
Contact person:   Trinidad and Tobago Bureau of Standards
    1-2 Century Drive
    Trincity Industrial Estate
    Macoya
    Trinidad and Tobago
     
Telephone:   (868) 662-8827
     
Email:   This email address is being protected from spambots. You need JavaScript enabled to view it.
     
Website:   www.ttbs.org.tt